Your First Visit

We’re big on happy patients. We know the value of a warm smile, doing your best, and caring about your neighbor. That’s how it was when we were growing up, that’s the way we think a business should be, and that’s how we run ours.

We’ll be ready for you. Before you arrive for your first visit, we’ll create your new patient file, with basic contact information such as your name, date of birth, and your membership number, for your insurance. We’ll contact your insurance provider and get basic coverage and medical information. When you arrive, we’ll gather information on your basic medical history and share our medical privacy policy. We digitally scan the form you sign, store it electronically and shred the original. Then, it’s into the examining room for a thorough exam. After your exam, it’s back to the frames gallery to choose the pair that’s perfect for you.

Although record keeping isn’t the most exciting part of eye care, it is important. We want your records to be accurate and up to date, so if anything changes, just give us a call or let us know at your next visit.